​1. Purpose of this policy

This Privacy Policy is intended to inform you about how AURUM TREAD collects, uses, stores and protects your personal data when you browse the website www.aurumtread.com, create a customer account, make a purchase, contact our customer service team, subscribe to our newsletter or use the various services offered on the website.

AURUM TREAD processes personal data in accordance with the General Data Protection Regulation (GDPR), the French Data Protection Act and, more generally, applicable French and European personal-data protection regulations. The CNIL states in particular that individuals must be informed of the identity of the data controller, the purposes, legal bases, recipients, retention periods and their rights. CNIL

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2. Data controller

The controller of personal data collected on the website is:

AURUM TREAD

Sole proprietorship
Operator: Mr Olivier FOULONGANI

Address: 8 Place Roger Salengro, 31000 Toulouse
France

Email: support@aurumtread.com

Full legal information about the website publisher is available in the Legal Notice section.

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3. Personal data collected

Depending on how you use the website and the services offered, AURUM TREAD may collect the following categories of data:

• identification data: first name, last name;

• contact details: postal address, billing and delivery address, email address, telephone number;

• customer-account data;

• order data: products ordered, quantities, purchase history, amounts and order references;

• transaction data required to track payments and refunds;

• data relating to exchanges with customer service: information requests, complaints, returns, messages and reviews;

• data relating to loyalty or referral programs;

• data relating to marketing communications and the newsletter;

• technical and browsing data required for the operation, security and improvement of the website.

AURUM TREAD ensures that it collects only data that is adequate, relevant and necessary for the purposes pursued, in accordance with the data-minimization principle. CNIL

Certain information is essential to provide a service or process an order. Where providing it is mandatory, this is indicated at the time of collection. Failure to provide certain information may prevent the relevant service from being carried out.

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4. Purposes and legal bases of processing

Personal data collected may be used for the following purposes:

• Creation and management of the customer account;

• Performance of a contract or pre-contractual measures;

• Recording, preparation and tracking of orders;

• Performance of the contract;

• Delivery of orders;

• Performance of the contract

• Management of payments and refunds;

• Performance of the contract

• Management of returns, exchanges and complaints;

• Performance of the contract and, where applicable, legal obligation;

• Customer-service management;

• Performance of the contract or legitimate interest

• Invoicing and accounting or tax obligations;

• Legal obligation;

• Fraud prevention and website security;

• Legitimate interest;

• Management of loyalty and referral programs;

• Performance of the relevant service and/or legitimate interest;

• Sending newsletters and marketing communications where consent is required;

• Consent;

• Audience measurement, personalization or marketing where consent is required;

The legal basis is the legal ground that authorizes each data-processing activity. The GDPR recognizes, among other grounds, consent, performance of a contract, legal obligation and legitimate interest. CNIL

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5. Order and payment management

Data required for an order is used to enable its recording, payment, preparation, dispatch, delivery and, where applicable, refund.

Payments are processed by specialized providers offering secure payment solutions. AURUM TREAD does not intend to retain customers’ full bank card details.

The commercial and contractual terms applicable to orders and payments are detailed in the General Terms and Conditions of Sale as well as in the Payment Methods.

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6. Delivery, returns and exchanges

Information required for delivery may be shared with service providers responsible for transporting and delivering orders.

Certain data may also be used where necessary to process a return, exchange, refund or complaint.

The corresponding practical and contractual arrangements are set out in the Shipping, Returns & Exchanges sections and in the General Terms and Conditions of Sale.

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7. Newsletter and marketing communications

When you subscribe to the newsletter or agree to receive marketing communications, AURUM TREAD may use your email address to send you, in particular:

• information about new collections;

• announcements about new drops;

• promotional offers;

• brand news;

• information about loyalty or referral programs.

Where processing is based on your consent, you may withdraw it at any time by using the unsubscribe link in the communications you receive or by writing to support@aurumtread.com.

Withdrawal of consent does not affect the lawfulness of processing carried out before that withdrawal.

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8. Data recipients

Your personal data is accessible only to persons or organizations that need it to perform their duties.

It may in particular be shared with:

• authorized persons within AURUM TREAD;

• the technical platform that operates the online store;

• payment service providers;

• transport and delivery providers;

• hosting, maintenance and IT-security providers;

• service providers responsible for customer relations or sending marketing communications;

• analytics, audience-measurement or marketing providers, where their involvement complies with the choices expressed by the user;

• government authorities, courts or competent bodies where required by law.

AURUM TREAD does not sell its customers’ or users’ personal data to third parties.

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9. Transfers of data outside the European Economic Area

Certain technical service providers used by AURUM TREAD may be established outside the European Economic Area or may process data outside it.

Where such transfers take place, AURUM TREAD ensures that they are governed in accordance with applicable regulations, in particular through a European Commission adequacy decision or appropriate safeguards such as standard contractual clauses.

Where international transfers take place, data subjects must be informed of them and of the safeguards used to govern them. CNIL

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10. Retention periods

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, extended where necessary by periods required by legal obligations or to enable AURUM TREAD to defend its rights.

For guidance:

• data linked to the customer account is retained for the period during which the account is used and then, where necessary, archived for the applicable periods;

• order-related data is retained for as long as necessary to process orders and then in accordance with legal obligations and applicable limitation periods;

• data required to manage customer-service requests is retained for as long as necessary to process the request and then, where necessary, for periods useful in managing any potential dispute;

• data used for direct marketing is retained for a limited period in accordance with applicable recommendations and obligations;

• data that must be retained under accounting, tax or commercial regulations is archived for the corresponding statutory period.

The GDPR requires that personal data not be retained indefinitely and that retention periods be determined according to the purpose of the processing. CNIL

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11. Cookies and other trackers

The website www.aurumtread.com may use cookies and other similar technologies necessary for its operation as well as, depending on your choices, trackers used in particular for audience measurement, personalization or marketing.

Detailed information about the categories of cookies used, their purposes, retention periods and how to accept, refuse or change your choices is available in the Cookies.

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12. Data security

AURUM TREAD implements appropriate technical and organizational measures to protect personal data against, in particular:

• unauthorized access;

• loss;

• alteration;

• destruction;

• unauthorized disclosure or use.

Service providers that may have access to certain data as part of their duties must also apply security measures appropriate to the nature of the processing carried out.

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13. Your rights

In accordance with applicable regulations, you have the following rights, depending on the processing concerned:

• right of access: to obtain confirmation that your data is being processed and to access the data concerned;

• right to rectification: to have inaccurate or incomplete data corrected;

• right to erasure: to request deletion of your data where the conditions provided by law are met;

• right to restriction of processing: in certain cases, to request temporary suspension of the use of your data;

• right to object: to object to certain processing where permitted by law;

• right to data portability: to receive certain data in a structured, commonly used format or request its transfer to another controller where this right applies;

• right to withdraw your consent at any time where processing is based on consent.

Information provided to individuals must in particular specify the existence of their rights and how they can exercise them. CNIL

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14. Exercising your rights

To exercise your rights or ask a question about the use of your personal data, you can contact AURUM TREAD:

By email:
support@aurumtread.com

Correspondence address:

AURUM TREAD

13 Résidence Le Clos des Oliviers

31870 Lagardelle-sur-Lèze

France

To protect your data, additional information allowing us to verify your identity may be requested where necessary and proportionate to the request.

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15. Complaint to the CNIL

If you believe that the processing of your personal data does not comply with applicable regulations, you may lodge a complaint with the:

French Data Protection Authority – CNIL

Information on how to lodge a complaint is available on the CNIL’s official website.

The right to lodge a complaint with the supervisory authority is among the information that must be communicated to data subjects. CNIL

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16. Changes to the Privacy Policy

AURUM TREAD may amend this Privacy Policy in particular to reflect regulatory or technical developments or changes to the services offered on the website.

If a material change affects how your personal data is processed, appropriate information may be made available to you.

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Last updated: September 25, 2026